Shipping policy

At AMG Acoustics, we aim to process and deliver your order safely and on time.

Order Processing

Orders are generally processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive the available shipping and tracking details.

Delivery Time

Standard delivery usually takes 3–7 business days after dispatch.
Delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other circumstances beyond our control.
Remote and difficult-to-reach locations may require additional delivery time.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

We may offer free shipping on selected orders, products, or promotional offers. Any applicable free-shipping offer will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped and tracking information is available, you can track your order using the tracking link provided by us.

Delayed or Lost Orders

If your order is delayed or you believe your shipment has been lost, please contact us with your order number. We will coordinate with the shipping partner and assist you with the issue.

Incorrect or Incomplete Address

Please make sure that your shipping address and contact details are correct before placing your order.

AMG Acoustics is not responsible for delays or additional charges resulting from incorrect, incomplete, or incorrectly entered delivery information.

Damaged Package

If your package arrives visibly damaged, please contact us as soon as possible and provide photographs or videos of the package and the products received.